Cancellations, quiet Google profiles, and clients who never came back. We help med spas win that revenue back with more rebooked appointments, more 5-star reviews, and more returning clients.
You already paid to get these clients in the door. Here's where they slip away.
A client cancels, the front desk is busy, and that hour goes unbooked. Revenue you had on the calendar, gone.
Your best clients love you but don't think to say so on Google, so new clients pick the spa down the street with more stars.
Botox wears off, facials are due, and nobody reaches out at the right time. They don't leave because they're unhappy. They just forget.
Three simple programs that each go after one of those leaks, done for you so your team doesn't have to change how they work.
When a client cancels, they get a friendly text within seconds with an easy link to rebook. Fewer empty chairs, without your front desk chasing anyone.
After each visit, happy clients get a quick, personal ask to leave a Google review. More stars, more recent reviews, and a profile that wins the comparison.
We reach past clients right when they're due for their next treatment. Botox and facials run on different timelines, and so does each message.
No long contracts or big setup projects to start. You see results before you commit to anything.
We look at your Google profile, reviews, and booking flow together and find where revenue is leaking.
We start recovering cancelled appointments for you at no cost, so you can watch rebooked slots come back in.
If you like what you see, we add review growth and client win-back to keep your calendar and reputation strong.
Get a free, instant scan of your reviews, rating, photos, and mobile site speed. You'll see exactly what new clients see before they book.
I started Cobb Marketing to help med spas stop losing revenue they've already earned. My day-to-day background is in clinical healthcare, so I know how busy a front desk gets and how much every appointment matters.
You work with me directly. No account managers or handoffs, and no confusing reports. Just more booked chairs and a stronger reputation.
Book a free audit call. You'll leave with a clear picture of where you're losing clients, whether we work together or not.